Catch! FAQs
About Catch
What is the TravelAI Catch! demo app?
Who should install the TravelAI Catch! demo app?
What will I get out of the demo app?
What does the TravelAI Catch! demo app do?
What’s Catch!?
Who is TravelAI?
How can I contact TravelAI?
App Features
How does the app work?
How accurate is the app?
How can I help improve the app?
Will the demo app work on my Android phone?
Will the app work on my iPhone, BlackBerry or Windows phone?
Does the app distinguish between bus, car, motorbike and bicycle?
Will the demo app work wherever I am in the world?
Do I need to keep GPS on?
Will the app drain my battery?
Will the app use my data connection when I'm roaming abroad?
Will it work if I turn my phone off, for example in an aeroplane?
What permissions does the app require on my phone and why?
Privacy
How is my privacy safeguarded?
What data is transmitted from the app?
Using the app
How do I specify my road vehicle?
Why does the app need to know my vehicle details?
What is cycling mode?
How can I change the details I entered when I first installed the app?
How do I open the app’s settings?
How can I edit a journey?
How can I add a journey?
Can I change a journey on the map?
What is the TravelAI Catch! demo app?
Who should install the TravelAI Catch! demo app?
What will I get out of the demo app?
What does the TravelAI Catch! demo app do?
What’s Catch!?
Who is TravelAI?
How can I contact TravelAI?
App Features
How does the app work?
How accurate is the app?
How can I help improve the app?
Will the demo app work on my Android phone?
Will the app work on my iPhone, BlackBerry or Windows phone?
Does the app distinguish between bus, car, motorbike and bicycle?
Will the demo app work wherever I am in the world?
Do I need to keep GPS on?
Will the app drain my battery?
Will the app use my data connection when I'm roaming abroad?
Will it work if I turn my phone off, for example in an aeroplane?
What permissions does the app require on my phone and why?
Privacy
How is my privacy safeguarded?
What data is transmitted from the app?
Using the app
How do I specify my road vehicle?
Why does the app need to know my vehicle details?
What is cycling mode?
How can I change the details I entered when I first installed the app?
How do I open the app’s settings?
How can I edit a journey?
How can I add a journey?
Can I change a journey on the map?
About Catch!
What is the TravelAI Catch! demo app?
It is a demonstration of how effortless it is to capture transport usage anywhere in the UK and EU using TravelAI's automated travel-detection technology.
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It is a demonstration of how effortless it is to capture transport usage anywhere in the UK and EU using TravelAI's automated travel-detection technology.
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Who should install the TravelAI Catch! demo app?
This demonstration version of the app will be most useful for city officials and citizens and transport professionals that would like to see Catch! developed in their city. That said, anyone can download the demo app for free.
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This demonstration version of the app will be most useful for city officials and citizens and transport professionals that would like to see Catch! developed in their city. That said, anyone can download the demo app for free.
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What will I get out of the demo app?
TravelAI's leading travel detection technology is fully operational in the demo app, so you will see how easy it is to record transport usage data. If you are an official in one of our partner cities, you will also be able to request anonymised data of transport usage within your city.
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TravelAI's leading travel detection technology is fully operational in the demo app, so you will see how easy it is to record transport usage data. If you are an official in one of our partner cities, you will also be able to request anonymised data of transport usage within your city.
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What does the TravelAI Catch! demo app do?
It automatically creates a journal of your travel, including route and mode of transport, all automatically - you don't even need to start the app!
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It automatically creates a journal of your travel, including route and mode of transport, all automatically - you don't even need to start the app!
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What’s Catch!?
Catch! is a next generation journey planner that adapts to travel conditions in real time to deliver the most accurate and stress free routing. It works by analysing the movements of its community of users, building an anonymised dataset that is fed back into the journey planner. The data will also be offered to city planners and transport operators so they can make our transport systems work better and more efficiently for all of us. Catch! is backed by the government. For more information see www.travelai.info/catch.
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Catch! is a next generation journey planner that adapts to travel conditions in real time to deliver the most accurate and stress free routing. It works by analysing the movements of its community of users, building an anonymised dataset that is fed back into the journey planner. The data will also be offered to city planners and transport operators so they can make our transport systems work better and more efficiently for all of us. Catch! is backed by the government. For more information see www.travelai.info/catch.
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Who is TravelAI?
We are a young company based in London that has been contracted by the government to help people get more out of their transport systems. We love creating technical transport solutions that make life more enjoyable, and help address huge challenges such as improving the nation’s transport system.
Our technology is already being used outside of the UK in the France, Germany, Netherlands, Spain and Switzerland with full EU ground sensing capability.
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We are a young company based in London that has been contracted by the government to help people get more out of their transport systems. We love creating technical transport solutions that make life more enjoyable, and help address huge challenges such as improving the nation’s transport system.
Our technology is already being used outside of the UK in the France, Germany, Netherlands, Spain and Switzerland with full EU ground sensing capability.
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How can I contact TravelAI?
Please email us at [email protected]. You can also find us on Twitter @TravelAI_World, Facebook www.facebook.com/TravelAI.info, and the web www.travelai.info.
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Please email us at [email protected]. You can also find us on Twitter @TravelAI_World, Facebook www.facebook.com/TravelAI.info, and the web www.travelai.info.
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App Features
How does the app work?
It studies your speed, location and pattern of movement to detect your mode of transport and route automatically.
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It studies your speed, location and pattern of movement to detect your mode of transport and route automatically.
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How accurate is the app?
On average the app correctly identifies over 80% of journeys, and within a couple of clicks, users can easily edit the travel journal to make it even more accurate.
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On average the app correctly identifies over 80% of journeys, and within a couple of clicks, users can easily edit the travel journal to make it even more accurate.
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How can I help improve the app?
Please opt in to improve the app by selecting ‘Yes I’d like to improve the app’ at the bottom of the ‘Settings’ screen.
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Please opt in to improve the app by selecting ‘Yes I’d like to improve the app’ at the bottom of the ‘Settings’ screen.
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Will the demo app work on my Android phone?
We’re confident the app will work on most Android phones, but it is still a young app that has not been tested on all devices. Please help us train our young padawan by trying it out and letting us know if you spot anything we need to work on.
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We’re confident the app will work on most Android phones, but it is still a young app that has not been tested on all devices. Please help us train our young padawan by trying it out and letting us know if you spot anything we need to work on.
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Will the app work on my iPhone, BlackBerry or Windows phone?
The demo is available on Android phones only. An iPhone version will be available as soon as we launch the full Catch! app. Please let us know if you want a BlackBerry or Windows version too.
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The demo is available on Android phones only. An iPhone version will be available as soon as we launch the full Catch! app. Please let us know if you want a BlackBerry or Windows version too.
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Does the app distinguish between bus, car, motorbike and bicycle?
When you are travelling by road, the app will assume you are travelling in the vehicle that you have specified in the 'Settings' screen within the app.
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When you are travelling by road, the app will assume you are travelling in the vehicle that you have specified in the 'Settings' screen within the app.
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Will the demo app work wherever I am in the world?
The demo app detects flights anywhere in the world and identifies land-based travel in the UK and continental Europe. It records any land-based journeys outside these regions as road travel.
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The demo app detects flights anywhere in the world and identifies land-based travel in the UK and continental Europe. It records any land-based journeys outside these regions as road travel.
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Do I need to keep GPS on?
You must enable GPS on your phone to allow the app to detect your travel.
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You must enable GPS on your phone to allow the app to detect your travel.
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Will the app drain my battery?
The app uses between 5-15% of your battery. While we’ve made every effort to keep battery use to a minimum, please remember to charge your phone every night.
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The app uses between 5-15% of your battery. While we’ve made every effort to keep battery use to a minimum, please remember to charge your phone every night.
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Will the app use my data connection when I'm roaming abroad?
The app will continue to detect travel abroad, but don’t worry it will not use your mobile data allowance while abroad unless 'Location Data' and/or 'Location Aiding' or similar are enabled on the phone.
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The app will continue to detect travel abroad, but don’t worry it will not use your mobile data allowance while abroad unless 'Location Data' and/or 'Location Aiding' or similar are enabled on the phone.
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Will it work if I turn my phone off, for example in an aeroplane?
The app will detect flights even if you turn your phone off in the aircraft. If you turn your phone off on other modes of transport, the app will still attempt to figure out your travel, but it may not be as accurate.
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The app will detect flights even if you turn your phone off in the aircraft. If you turn your phone off on other modes of transport, the app will still attempt to figure out your travel, but it may not be as accurate.
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What permissions does the app require on my phone and why?
Location: The app needs GPS and cell tower data to detect your travel.
System tools: This allows the app run in the background without interrupting you when you are using your phone.
Network communication: Needed to initiate the app when you first register, and then to backup data to the cloud.
Storage: Required to store your data on the phone or memory card.
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Location: The app needs GPS and cell tower data to detect your travel.
System tools: This allows the app run in the background without interrupting you when you are using your phone.
Network communication: Needed to initiate the app when you first register, and then to backup data to the cloud.
Storage: Required to store your data on the phone or memory card.
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Privacy
How is my privacy safeguarded?
The information that does leave the phone uses industry standard https and is stored in an encrypted format so as to protect your privacy.
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The information that does leave the phone uses industry standard https and is stored in an encrypted format so as to protect your privacy.
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What data is transmitted from the app?
The app transmits your registration details, app performance data, and location data.
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The app transmits your registration details, app performance data, and location data.
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Using the App
How do I specify my road vehicle?
Click on the settings icon at the top right of the app home screen and then scroll down to fill in the ‘Vehicle details’ section.
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Click on the settings icon at the top right of the app home screen and then scroll down to fill in the ‘Vehicle details’ section.
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Why does the app need to know my vehicle details?
When you are travelling by road, the app assumes you are travelling in your usual vehicle. So for example, if you have set bus as your usual road vehicle, all road journeys will be recorded as bus.
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When you are travelling by road, the app assumes you are travelling in your usual vehicle. So for example, if you have set bus as your usual road vehicle, all road journeys will be recorded as bus.
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What is cycling mode?
Cycling mode forces the app to record a journey as a cycle ride. So if you have set your vehicle details as a car, motorbike or bus in the setting screen, make sure you start cycling mode when you jump on your bike. Just click the ‘Cycling’ button on the home screen to start cycling mode.
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Cycling mode forces the app to record a journey as a cycle ride. So if you have set your vehicle details as a car, motorbike or bus in the setting screen, make sure you start cycling mode when you jump on your bike. Just click the ‘Cycling’ button on the home screen to start cycling mode.
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How can I change the details I entered when I first installed the app?
Click the settings icon at the top right of the app’s home screen.
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Click the settings icon at the top right of the app’s home screen.
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How do I open the app’s settings?
Click the ‘Settings’ icon at the top right of the home page.
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Click the ‘Settings’ icon at the top right of the home page.
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How can I edit a journey?
In the Travel List screen, click the icon, time or distance that you would like to change.
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In the Travel List screen, click the icon, time or distance that you would like to change.
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How can I add a journey?
Your journeys should be detected automatically, but if the app misses one, just scroll to the bottom of the Travel List screen and click the ‘Add’ button.
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Your journeys should be detected automatically, but if the app misses one, just scroll to the bottom of the Travel List screen and click the ‘Add’ button.
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Can I change a journey on the map?
Unfortunately that’s not possible at the moment. Please correct the journey in the Travel List screen. The changes will be recorded, even though they won’t be reflected on the map.
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Unfortunately that’s not possible at the moment. Please correct the journey in the Travel List screen. The changes will be recorded, even though they won’t be reflected on the map.
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